Have you ever had to lead—or simply work alongside—someone who was never happy, stirred up drama, and seemed to drain the energy from everyone around them? Most leaders can identify that employee. The harder part is knowing what to do about it. One difficult employee can have a big impact on morale, productivity, trust, and even retention. Recently, I've been helping several clients work through situations like this, so I thought I'd share a few strategies that can help. 7 Ti