Giving constructive feedback can be tricky. Even when your intentions are good, the conversation can quickly go sideways. That’s why it helps to have a plan. A structure. Something that keeps the discussion focused on solutions rather than emotions. One of my favorite tools for this is the BEAN Model . It’s simple, practical, and helps you prepare for a successful feedback conversation The BEAN Model for Constructive Feedback Here’s how it works: B – Describe the Behavior Be

It may be cliché, but I always think of November as the season of gratitude. This week, I’m focusing on how gratitude isn’t just a nice-to-have sentiment but a key ingredient in boosting employee retention and engagement. William James said, “ The deepest principle in human nature is the craving to be appreciated. ” I believe this to be true. People won’t stay with your organization or bring their best if they don’t feel valued and appreciated. The Reality According to Quan

We’ve had Quiet Quitting  and Quiet Firing —but now there’s a new “quiet” trend making waves in the workplace: Quiet Cracking . So, what’s the deal with all this quiet stuff? The Rise of the “Quiet” Trends Quiet Quitting - It started with Quiet Quitting in the COVID era, when employees disengage and do just enough to get by. Not because they’re lazy, but because they feel overworked, underpaid, or disconnected from purpose. Quiet Firing - Then came Quiet Firing , when leade

Are your performance reviews scary? Are you HAUNTED by the ghost of past performance reviews?  Performance reviews are one of the most dreaded activities in any organization. For many people, the annual performance review ranks right up there with going to the dentist — uncomfortable, stressful, and something you put off as long as possible. Apologies to all the dentists out there! It's about time to embark on 'performance review season' in many organizations. Can I get a col

Retaining and engaging talent continues to be a top pain point for most organizations. One of the best ways to address it is by listening...

Business is simple… until people get involved. Then suddenly you’re not just running a business—you’re dealing with drama, cleaning up...

Have you ever made a bad hire?  If so, you know it can drain time, energy, and morale from your team. And it's also quite expensive!...

If I had to name just one factor that makes or breaks employee retention and engagement, it would be this: a good manager. Consider the...

Sound familiar? Mary Manager and HR Hank are discussing Debbie Deadlinemisser: Mary Manager:  “Every time a project is due, Debbie shows...

Imagine spending months recruiting your dream candidate, only to have them leave within six months. That’s what happens when onboarding...

We’ve all heard the phrase: “People don’t leave jobs; they leave bad cultures.”  But what does that really mean? And how do you know if...

Would you like to be more focused, productive, and resilient - AND less stressed? Mindfulness might be the secret weapon you didn’t know...

Most of us dread having tough conversations. Whether it’s addressing performance issues, giving difficult feedback, or confronting...

Employee engagement is a connection between people and their work where they’re motivated to go above and beyond, not because they have...

Work culture is the collective sum of what people think, say, and do in your organization. A strong culture isn’t just a nice-to-have;...

We’ve all seen it. A toxic employee who goes unchecked. A high performer who’s quietly disengaging. A team that’s operating more like a...

Do you ever feel like your day is running you instead of the other way around? You start with a to-do list and good intentions, only to...

Have you found yourself scratching your head and wondering: What is going on with Gen Z?   Maybe you’ve heard comments like “ They don’t...

Have you ever found yourself thinking, “That’s just not fair”  at work? Most of us have. Whether it’s a colleague getting credit for your...

Ever feel like you're constantly putting out fires, smoothing over conflicts, or wondering why the same workplace tensions keep popping...