GENERAL QUESTIONS

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Q: What types of organizations does InfluenceHR Consulting support?

A: For Fractional HR & HR Leadership, we specialize in helping small to mid-sized organizations—usually between 20 and 150 employees—who either don’t have HR or have one HR person who’s stretched thin. For other solutions, we also partner with mid-sized organizations (40 to 300 employees) that have HR but need strategic support, organizational development expertise, or help elevating the employee experience.

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Q: Why should a business choose InfluenceHR Consulting?

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A: Because we make HR simple, strategic, and sustainable. With 30+ years of deep and broad experience, we help you strengthen the systems, practices, and leadership habits that shape the employee experience so your people can perform, grow, and stay. We meet you where you are, fix what’s not working, and help you build a workplace that retains great talent.

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Q: Do you offer one-time projects or only ongoing support?

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A: Both. We offer project-based work (like audits, handbooks, assessments, leadership workshops) as well as ongoing fractional HR partnerships for organizations that need a more hands-on, strategic partner.

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Q: You mention being an Organizational Development consultant. What is Organizational Development (OD)?

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A: OD focuses on improving how your organization functions which includes your structure, processes, leadership effectiveness, communication, and overall culture. We help companies clarify strengths and gaps, align teams, improve workflows, and build healthier, more productive workplaces.

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FRACTIONAL HR & HR LEADERSHIP

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Q: What is Fractional HR, and how does it work?

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A: Fractional HR gives you access to senior-level HR leadership without hiring a full-time employee. We become your on-call HR partner—helping you manage employee relations, compliance, retention, hiring, performance, culture, and HR systems—at a level and pace that fits your budget.

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Q: What types of HR issues can you help with?

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A: Everything from hiring and onboarding to conflict resolution, performance management, policy updates, compliance requirements, manager coaching, and building better people practices across your organization.

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Q: How quickly can you start?

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A: Most fractional HR partnerships begin within 1–2 weeks. We’ll start with a discovery call to understand your needs, then create a customized plan.

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Q: We already have an HR person—can you still help?

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A: Yes! Many clients have HR but need additional support, especially in strategic planning, leadership development, or building scalable people systems. We expand your HR team’s bandwidth and help you tackle projects they don’t have time for.

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Q: What is the THRIVE HR Framework you teach?

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A: THRIVE stands for:

• Time & tools

• HR compliance

• Relationship-focused

• Improvement

• Vision & values

• Empower others

This framework helps HR professionals and leaders with HR responsibilities stay grounded, effective, and resilient.

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EMPLOYEE EXPERIENCE & ORGANIZATIONAL EFFECTIVENESS

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Q: What is the employee experience?

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A: Employee experience is how people experience work—from their first interaction with your organization to their last—and everything in between.

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Q: How do you help improve the employee experience?

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A: Our Employee Experience Blueprint identifies where employees are getting stuck across the full journey from recruiting to onboarding, engagement, growth, and exit. Then we help you strengthen the systems and leadership behaviors that impact what employees live every day.

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Q: We have engagement issues. Where do we start?

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A: We begin with discovery: interviews, surveys, HR health checks, and operational assessments. From there, we identify root causes and create a roadmap that addresses clarity, communication, leadership habits, development opportunities, and overall culture.

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Q: Can you help us reduce turnover?

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A: Absolutely. Retention is one of our core strengths. We help you diagnose the causes of turnover, improve the employee experience, develop managers, and build practical systems that keep great people engaged.

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LEADERSHIP & PERFORMANCE MANAGEMENT

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Q: What types of leadership development programs do you offer?

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A: We offer Manager Effectiveness Accelerator programs, custom leadership workshops, leadership bootcamps, coaching, team development sessions, and assessments like the Enneagram and Working Genius.

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Q: Can you create a custom development program for our organization?

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A: Yes. We design tailored programs for emerging leaders, new managers, supervisors, team leads, individual contributors, and executives. All programs can be virtual or onsite.

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Q: What is performance management?

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A: Performance management is the ongoing process of setting clear expectations, supporting performance, and developing people through regular feedback, coaching, and accountability. It’s not a once-a-year review. It’s how leaders help people succeed—every day. Our Performance Management Redesign program addresses all of these components and helps you build a process that actually moves the needle. 

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SERVICES & PROCESS

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Q: What does your first engagement with a new client look like?

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A: Every partnership begins with a discovery conversation to understand your goals and challenges. From there, we create a simple, actionable plan, whether it’s a fractional HR engagement, leadership development series, or an Employee Experience Blueprint project.

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Q: What industries do you work with?

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A: We work across industries—professional services, construction, manufacturing, nonprofits, service companies, churches, and more. If you have people, we can help.

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Q: How do you measure success?

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A: We track improvements in clarity, communication, manager effectiveness, engagement, retention, and overall employee experience systems. Most clients see measurable improvement within just a few months.

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ADMINISTRATIVE & LOGISTICAL

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Q: Do you offer monthly memberships or retainer options?

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A: Yes! Our HR membership levels range from free resources to “Call HR” support, templates, forms, and coaching sessions—ideal for busy HR departments of one.

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Q: What are your fees?

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A: Pricing depends on the level of support you need. Fractional HR partnerships start with predictable monthly packages, while project-based services are scoped individually. We’re transparent, flexible, and happy to design a plan that fits your budget.

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Q: Do you work onsite or virtually?

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A: Both. Many clients are virtual, but we also provide onsite training, workshops, and strategic support when needed.

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