EMPLOYEE  DEVELOPMENT

Having good communication skills is critical in almost every job. Help your employees increase their effectiveness and emotional intelligence through this virtual or in-person workshop (or series).

​

Participants will learn how to:

• Actively listen

• Give and receive feedback effectively

• Ask good questions

• Speak so that that others will listen

• Communicate with clarity

• Use body language and tone to their advantage

• Make the most of email 

• ​

​

Starts at $1200 for 2.5-hour session to schedule in your company

Excellent customer service is essential to a successful business. This virtual or in-person workshop will increase employees' ability to provide excellent customer service to internal and external customers.

 

Participants will learn how to:

• Be a "FRED" (from The Fred Factor book) in their workplace by going above and beyond for their customers

• Use the GIVE model in delivering excellent customer service

• Deal with difficult customers effectively and professionally

​

​

Starts at $1000 to schedule for your team

Would you like to help your employees maximize their potential by building their soft skills and positive behaviors? In this virtual or in-person workshop, employees will learn how to be a purple squirrel-an employee with the almost perfect mix of skills and traits for their job)-by practicing 7 behaviors to elevate performance and potential!

1. Be trustworthy

2. Ba team player

3. Leverage strengths

4. Exude positive energy

5. Be a learner

6. Care about themselves and others

7. Have a vision

Free eBook accompanies training!​

​

Starts at $59 per participant, depends on how you structure program

Would you like to eliminate behaviors such as harassment, bullying, bias and drama that negatively impact your workplace? Would you like to build a culture of respect, inclusion and belonging?

 

This workshop (virtual or in-person) goes way beyond normal harassment training-although you will be able to check off that box.

 

It will also help employees move past all 4 of these harmful behaviors and improve their empathy and inclusive behaviors using the RESPECT framework.

​

Starts at $1000 to schedule in your company