One of the most uncomfortable things I hear from a manager is: “They’re going to be completely shocked when we let them go.” If that’s true, there’s a good chance something has gone wrong long before the termination meeting. 1. The manager has been talking about the employee instead of talking to the employee. Everyone in leadership knows there’s a problem. The employee doesn’t. Managers often avoid difficult conversations because they don’t want conflict, hope the situation

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Let’s be honest, terminating an employee is one of the toughest responsibilities for any leader or HR professional. It’s rarely black and...