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Letting Someone Go with Dignity and Grace

Let’s be honest, terminating an employee is one of the toughest responsibilities for any leader or HR professional. It’s rarely black and white, almost always emotional, and can have a lasting impact on the person being let go, the team left behind, and the culture overall.

If you’ve had documented discussions, it’s much easier as they are somewhat terminating themselves and likely will not be surprised. But it is never a comfortable task.


I’ve been in HR for over 30 years and have been involved in countless terminations, but it's still very difficult. I’ve also learned that how you let someone go matters just as much, if not more, than the decision itself. You can’t control how someone will respond, but you can control how you handle the process. Do it with preparation, empathy, and respect.


Here are 5 ways to terminate with dignity:

1. Be Prepared and Be Clear

Don’t wing it. Make sure the decision is grounded in documentation, consistent with policies, and legally sound. If it’s a performance issue, there should be a history. If it is due to a restructuring, the business case should be solid.


Before you walk into the meeting, be clear on what you’re going to say. Keep it short, sweet, and direct. This is not the time to ramble or debate.


2. Choose the Right Setting

So, what is the best day and time to let someone go? I believe it depends on the circumstances, but Tuesday through Thursday is generally considered best because it gives the employee time to access resources and the organization time to manage the transition internally. It is usually recommended that Fridays be avoided.


The meeting should be held in a private place (preferably removed from their work area) with a witness (usually HR) present. Privacy and professionalism matter.


3. Be Human First

Share your message clearly. It may be something like, “We’ve made the decision to end your employment effective today.” Then pause. Let them process. Avoid blame, avoid long justifications. If you can, acknowledge their contributions and thank them for their time with the organization. Even if the relationship has been rocky, you can still show respect.


4. Provide Support

Make sure you’re ready with the next steps. What does the final paycheck include? What happens with benefits? Are they eligible for unemployment? Can they collect personal items privately or return later? Don’t leave them with more questions than answers.

If you offer severance or outplacement support, have those details ready to share.


5. Dignity Is in the Details

Here’s something I say often: People remember how they’re treated on the way out more than how they were treated while they were in. Don’t escort people out unless there’s a real safety concern. Don’t make them pack up in front of their coworkers. And don’t gossip after they’re gone.


The Bottom Line

Terminations will never be easy, but they can be done right. Leading with empathy and professionalism during a difficult moment says a lot about your leadership and culture.


And let’s not forget: your current employees are watching. When they see you handle a tough situation with grace and dignity, it builds trust. It sends a message that people matter, even when things don’t work out.


If You Need Help

If you need help coaching your managers through this, creating termination protocols or if you'd like to offer outplacement (transition) support, I’m here to help. Contact me at leslie@influencehrconsulting.com


 
 
 

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