This post shares the distinction between being kind and being nice. And that clarity is the kind approach.

If I had to name just one factor that makes or breaks employee retention and engagement, it would be this: a good manager. Consider the...

The most important (and maybe the most difficult) person you’ll ever manage is yourself. Without strong self-management, it’s nearly...

Simon Sinek said, “Let us all be the leaders we wish we had.”    If you think back on leaders you’ve had over your career, chances are,...

I strongly feel that the three biggest people problems are the results of three things that can be summed up in an ABC acronym. A –...

Coaching is a term that is sometimes taken out of context. So, what is it really? It is guided discovery. It helps others reflect, think...

Have you ever had to lead or work with an employee who was never happy and created a lot of chaos? This employee is likely very hard to...

I don't think anyone sets out to be a bad boss. But unfortunately, there are a lot of them. If you think back on leaders you’ve had over...

Being a manager is hard. There are so many people and things vying for your attention and it’s hard to know what to focus on. I read over...

Email is a great communication tool, but it can also lead to misunderstandings and other problems. Some of my greatest communication...

Over the last few weeks, we have talked about – What culture is, why it’s important, and what a toxic culture looks like Dealing with a...